Privacy Policy

Tiy Frenchies – Data Protection & Privacy Policy

At Tiy Frenchies, we are committed to protecting your personal information and handling it with care, in compliance with applicable data protection laws and best practices.

Data Collection and Processing

We collect and process personal data only when necessary to support our services and fulfill our obligations to you, including:

• Processing puppy reservations and payments

• Coordinating travel or delivery logistics

• Providing customer support

• Meeting legal and regulatory requirements

Certain data may be shared with trusted third-party service providers solely to complete your transaction—such as payment processors, veterinary partners, or licensed pet transport companies.

Credit Checks and Fraud Prevention

For your protection and ours, we may, where legally permitted, verify address or payment information through approved credit agencies, particularly for first-time buyers or “pay later” options. This is done to prevent fraudulent activity and ensure secure transactions.

Marketing and Communication

We may use your contact information and purchase history for our own limited marketing purposes, including:

• Sending occasional promotional emails or puppy announcements

• Sharing upcoming litter information or special offers

• Providing personalized product or care recommendations

We will never sell or share your data with third parties for their own marketing purposes. You may opt out of marketing communications at any time (see below).

Right to Object (Opt-Out)

You have the right to object to the use of your personal data for marketing purposes at any time. Simply send us a written request by email or mail. Once received, we will:

• Cease all marketing-related communication

• Remove your information from promotional contact lists

Please note that this does not affect communications required for order fulfillment or customer support.

Website Analytics & Cookies

To improve your experience on our website, we use cookies and tracking technologies to gather anonymous usage data, such as:

• Browser and operating system

• Pages visited on our site

• Approximate location (e.g., city)

IP addresses are anonymized and not used to identify individuals. This data helps us understand visitor behavior and optimize our site.

Web Tracking Opt-Out

You can manage your cookie preferences through our website’s cookie settings tool. Disabling tracking may affect certain site features, but it won’t impact your ability to contact us or adopt a puppy.

Personalized Recommendations

We may use your browsing behavior or past interactions to offer tailored puppy care tips or product suggestions. You can opt out of receiving personalized content at any time.

If you have any questions about how we use your personal data, or if you’d like to make a privacy-related request, please contact us directly. We’re happy to help.